The Contractor shall provide independent test, validation, verification, and evaluation solutions to ensure that all IT products and services meet DHS standards, and are performing to defined design, cost, schedule and performance specifications/capabilities. The Contractor shall provide best practices, technologies, tools, and support to quality and operational assessments, integration testing and system test and evaluation, including security certification and accreditation, for IT systems. The Contractor shall also provide independent verification and validation through the monitoring and evaluation of projects through activities such as, but not limited to, assessments, process and procedure audits, project and performance management, and systems analysis and design.
The Contractor shall provide independent test, validation, verification, and evaluation solutions to ensure that all IT products and services meet DHS security standards, and are tested and evaluated in accordance with all Federal security requirements, e.g., Defense Information Technology Security Certification & Accreditation Process (DITSCAP), National Information Assurance Certification and Accreditation (NIACAP), National Industrial Security Program Operating Manual (NISPOM), Department of Justice (DOJ) Directives, National Institute of Standards and Technology (NIST), etc. The Contractor shall also provide independent verification and validation for all aspects of systems security as it relates to Government practices, policies, and procedures, such as risk analysis and the development of recommendations and implementations, as well as plans for new procedures and changes to existing systems. Areas may include development and implementation, transition and verifications, testing plans for installing new security-related products within the existing client organization technology infrastructure, and mitigation strategies and mitigation activities for residual risks identified for specific organizations or systems.
Review products and processes as specified in the Quality Control Plan (QCP).
For each Task Order (TO), define the products and processes to be audited, the audit frequency, checklists to be used as part of the audits, and report formats.
Interface with each Task Order Leader (TOL) and staff, the PPT PM, and the PPT Team Coordinator as necessary to ensure the PPT Team produces quality products on time and within costs.
Since performance-based service contracting emphasizes that all aspects of an acquisition will be structured around the purpose of the work to be performed, PPT has adjusted its management approach to ensure that there are processes in place to objectively measure contract performance. Meeting and exceeding the Government’s performance objectives can only be achieved by establishing and measuring appropriate performance quality levels on a day-to-day basis. The PPT Team will select and use best practices that have proven useful for achieving this end. One of the basic tools that the PPT Team will use is the Quality Control Plan. PPT’s Quality Control (QC) staff, which has a direct reporting line to the PPT President, will conduct QC reviews and audits of the services and products generated by the PPT Team. The PPT Team will conduct QC reviews and audits using checklists based on TO requirements as the basis for the review to ensure that the appropriate standards have been met, procedures have been followed, and that the PPT Team has produced a quality service or product. The PPT QC staff produce reports resulting from the quality reviews and audits identifying strengths and defects associated with performance of the task and are made available to the appropriate TOL, the PPT PM, and PPT President.
Each TOL is responsible for ensuring QC reviews and audits are planned and scheduled as part of TO milestone events. As part of the QC plan within each TO, the applicable standards, procedures, and checklists, e.g., Department of Defense Information Assurance Certification and Accreditation Process (DIACAP) will be identified to adequately plan the QC approach for each TO. Any corrective actions resulting from the QC reviews and audits will be recorded and tracked to closure as part of the TOL and PM status reviews. Any disputes will be handled according to an escalation procedure, which can be elevated to the PPT President.